Terms of Service

01Agreement to these terms

These terms govern your use of the Cortana Solutions LLC website, research and engagement inquiry forms, communications, and related services. By using our website or contacting us through our forms, you agree to these terms.

02Professional applied R&D services

Cortana Solutions provides professional applied research and development services, which may include research, technical and operational analysis, experimentation, prototyping, custom software development, AI systems evaluation, systems integration, and implementation support. Every paid engagement is governed by a separate written proposal, statement of work, or service agreement that defines the applicable scope, deliverables, responsibilities, schedule, fees, and commercial terms.

03Research, prototypes, and outcomes

Applied research and development is exploratory by nature. Findings, estimates, models, experiments, and prototypes may depend on the scope, data, assumptions, constraints, and testing conditions available at the time. Unless a signed agreement expressly states otherwise, preliminary materials do not guarantee technical feasibility, commercial performance, regulatory approval, cost savings, revenue, or any other outcome.

04Website and engagement inquiries

You agree to provide accurate information and to have the right to share any materials you submit through our forms or communications. We may use submitted information to evaluate fit, respond to your inquiry, prepare a preliminary scope or recommendation, and operate our business as described in our privacy policy. Preliminary discussions, estimates, and recommendations are non-binding until the parties sign a written agreement.

05SMS communications

If you affirmatively opt in to receive SMS messages from Cortana Solutions LLC, we may send customer-care responses about your inquiry, appointment reminders, service updates, and requested follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. SMS consent is optional, is not a condition of purchase, and can be withheld without preventing form submission.

06No professional advice

Website content and general research materials are provided for informational purposes. They are not legal, financial, tax, medical, security, regulatory, or compliance advice. You should consult qualified professionals before making decisions that depend on those areas.

07Intellectual property

The website, brand assets, copy, graphics, pre-existing research methods, frameworks, software, tools, and service materials are owned by Cortana Solutions or its licensors. You may not copy, modify, distribute, or reuse them without written permission, except as allowed by law. Ownership and permitted use of client-specific deliverables are governed by the applicable written agreement.

08Acceptable use

You may not misuse the website, attempt unauthorized access, interfere with service availability, submit malicious content, scrape protected areas, or use the site in a way that violates applicable laws.

09Third-party services

Our website and services may rely on third-party providers for hosting, analytics, authentication, payments, communications, and integrations. Those services may be subject to their own terms and policies.

10Disclaimers and limitation of liability

The website is provided as-is and as-available. To the fullest extent allowed by law, Cortana Solutions is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or reliance on website content. A separate written agreement governs warranties, liability, and remedies for a paid engagement.

11Changes to these terms

We may update these terms from time to time. Updates will be posted on this page with a revised date. Continued use of the website after an update means you accept the updated terms.

12Contact

Questions about these terms can be sent to:

Cortana Solutions LLC
Email: malik@cortanasolutions.com
Phone: (810) 772-9265